Shop Policies
Individuality of Handmade Ceramics
Given the handcrafted process of small batch pottery and firing process, each object will have subtle variations in size, color, and shape. These unique variations are part of the beauty of handmade objects. Each slight tactile or visual difference reinforces the singularity and temporality of each piece. I take great care and pay precise attention that all objects listed for sale meet my standards of quality and represent the item listed on the website.
I am more than happy to answer any questions you may have about my pieces, so feel free to reach out before purchasing!
Care for the Ceramics
Dishwasher safe (although hand washing is preferred)
Microwave safe (do not put in the oven)
fully glazed surfaces are food safe
*the bottoms of each piece are hand sanded before shipment to ensure a smooth finish
Sales
All sales are final. Please read the product description, dimensions and disclaimers before purchase. feel free to reach out via email to inquire about my products. I’d be happy to answer any questions you may have!
Shipping
Shipping Process | All ceramics are shipped thought ups. you will receive a tracking number when the order is shipped. Each shipment is calculated by weight of purchased object(s) and box. Feel free to reach out before purchasing to discuss shipping methods based on your desired purchase. I’d be happy to help find the best and cheapest shipping solution!
Damaged Items | Purchased items are packaged with extra care and caution to ensure proper delivery. If your item is damaged due to delivery (visible dents or tears on the box) or If your package is lost, stolen, or missing during delivery, please contact ups, as we are not responsible for the logistics of shipping once the item is picked up.
Domestic Shipping | Currently, shipping is only allowed within the United States via ups. For international inquiries, please reach out to me via email and we can arrange the appropriate shipping process.
For large quantity purchases, shipping may result in several packages to ensure durability. I will reach out personally if there are any issues that may arise.
* If purchasing within st. louis, local pickup can be arranged.
Payment
Credit card payment is handled by stripe which is a secure processor. Credit card information is not viewed or stored.
appropriate sales tax is applies when checking out.
Custom Works
Individual commissions for custom work begin at $150 Minimum. Orders totaling over $300 require a 50% initial deposit followed by the remaining 50% before the order ships. All sales are final.
Custom orders range in production time from 3 weeks - 2 months depending on size and quantity of order. to ensure quality, custom orders will be limited and based on availability. please reach out to inquire!